Privacy Policy

Privacy Policy

DG10 (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dg10.agency. By using our Website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect and process the following types of information:

Personal Identification Information:

• Name
• Email address
• Phone number
• Address

Technical Data:

• IP address
• Browser type and version
• Operating system and platform
• Device information

Usage Data:

• Information about how you use our Website
• Pages you visit
• Time spent on pages
• Clickstream data

Marketing and Communications Data:

• Your preferences in receiving marketing from us
• Your communication preferences

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain Our Service: Including monitoring the usage of our Website.
• To Improve Our Website: To understand how users interact with our Website to enhance user experience.
• To Manage Your Account: To manage your registration as a user of the Website.
• To Perform Contracts: The development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased.
• To Contact You: To contact you by email, phone calls, SMS, or other equivalent forms of electronic communication.
• To Provide You with News and Offers: To provide you with news, special offers, and general information about other goods, services, and events which we offer.

Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Data Protection Rights

Right to Access

You have the right to request access to the personal data a website holds about you. This includes:

• Confirmation that your data is being processed.
• Access to your personal data.
• Information on how your data is being used, who it is being shared with, and how long it will be stored.

Right to Rectification

You have the right to request that any inaccurate or incomplete personal data be corrected or completed.

Right to Erasure (Right to be Forgotten)

You have the right to request the deletion of your personal data under certain circumstances, such as when:

• The data is no longer necessary for the purposes it was collected.
• You withdraw your consent (where consent is the legal basis for processing).
• You object to the processing and there are no overriding legitimate grounds for processing.
• The data was unlawfully processed.
• The data must be erased to comply with a legal obligation.

Right to Restrict Processing

You have the right to request the restriction of your personal data processing under certain conditions, such as when:

• You contest the accuracy of the data (until its accuracy is verified).
• The processing is unlawful, but you oppose the erasure of the data.
• The data is no longer needed for processing, but you require it for the establishment, exercise, or defence of legal claims.
• You have objected to processing pending verification of whether legitimate grounds for processing override your rights.

Right to Data Portability

You have the right to receive the personal data you provided to a website in a structured, commonly used, and machine-readable format. You also have the right to request that this data be transmitted directly to another data controller where technically feasible.

Right to Object

You have the right to object to the processing of your personal data where the processing is based on:

• Legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling).
• Direct marketing (including profiling related to direct marketing).
• Processing for purposes of scientific/historical research and statistics.

Rights Related to Automated Decision-Making and Profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Exceptions include decisions:

• Necessary for entering into or performing a contract.
• Authorized by law.
• Based on explicit consent.

Right to Withdraw Consent

If the processing of your personal data is based on consent, you have the right to withdraw your consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Website, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.